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Testimonials

PES Ltd have appointed Pacific Security Systems Ltd on a large number of our sites to carry out services to:
Fire alarm panels , CCTV, Intruder alarms and Fire extinguisher services . The difference with other sub-contractors and Pacific, is that they get what we are trying to achieve on site and always working in partnership with our team. Pacific have a great management team who are all from a technical background which gives added value when we have issues on site, Pacific's help-desk team have in-depth knowledge of our contracts and understand that their document processes have to be accurate and on time for our clients. Pacific are a true partner to PES Ltd and with their help we have ensured all our sites are always compliant with statutory requirement.

Hasi Patel, Director, PES Ltd

"We wanted the installation of access control to existing doors to happen quickly, smoothly and with minimal disruption to an operating office - all at a reasonable cost.

“We got all this, and it was a pleasure to deal with the customer service team and the installation engineer. I would highly recommend their services."

Michael Panayi Office Manager ONE, Endeavour House, 189 Shaftesbury Avenue, WC2H 8JR

Pacific Security Systems Ltd have been looking after our access control system for many years.
They have never let us down with their quality service and prompt responses to our issues or new installations.
Access control system can create many unexpected and tricky problems but Pacific employ knowledgeable and skilled engineers who always know how to resolve any problem which occurs.
They have prove to be very competitive and thus we keep them happily on board for many more years to come.

Petr Frystak Office and HES Assistant PETROBRAS EUROPE LTD

From the start of the tender process, through design, installation, commissioning and including to our current routine maintenance, Pacific have been professional, reliable and helpful. The project at the Marlowes Centre consisted of replacement of the whole fire alarm system, including wiring replacement throughout, replacement and connection of sixty tenant interfaces and integration with numerous M&E systems, whilst keeping the incumbent fire alarm system functioning to retain full life safety coverage throughout the eight month project.
The whole project team were knowable, accommodating (both with technical anomalies as they cropped up and with inevitable out of hours works needed to keep the shopping centre and our stores open and trading), and brilliant at communicating with all of the other parties involved in making the project happen on time, on budget and with minimal disruption.
The superb functionality of the new fire alarm system and proactive support from the Pacific team gives me the confidence that our life safety systems give us the best protection possible. I can’t recommend them highly enough. Since installation of the new fire alarm with the shopping centre, we have appointed Pacific to maintain the systems in all new properties as we acquire them, and will soon be instructing them on another large scale project within the scheme.

Sam Rogers Assistant Centre Director Marlowes Shopping Centre

I was appointed as project manager, by Natural History Museum, to facilitate the fire alarm panel changeover. During the tender process, Pacific Fire were extremely attentive and couldn’t have been more helpful. Following appointment, a full schedule of works was put together by Pacific, which was then tailored around the museums busy events schedule. Works began with a lot of unknowns, due to the age and size of the fire detection and alarm system. My position as project manager was made very simple due to the amount of information being relayed following each shift, by Kirk from Pacific Fire. The client requested additional training which was provided when desired, and then onsite support was provided during the latter stages of the graphics system works. The standard of work was always very high, with every plant room being cleaned following each shift.

All in all, a great experience made easy by the attentiveness of Pacific Fire. I wouldn’t hesitate to recommend them for any fire alarm works.

Anthony Robson Senior Fire Engineer for and on behalf of BB7

I hereby write attesting to the professional workmanship, conduct, and proficiency demonstrated by Pacific Security Systems while working in the capacity as the appointed contractor responsible for our fire detection systems, a tenure which commenced with us in mid-2015 and a relationship that has gone from strength to strength.

The communication, problem solving capability, and co-operation we’ve received from Pacific has been first rate, and I offer this unequivocal endorsement as a staunch supporter of Pacific in everything they do.

Pacific Security Systems have raised the bar and stand out as one of the most efficient and effective contractors we’ve worked with to date.

George Sanders, Deputy Centre Director, Centre Court Shopping Centre - Wimbledon

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